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Google Business Profile

Dec 24, 2025

How to set up a Google Business Profile (without overthinking it)

If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...

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All articles Google Business Profile Reviews

The dos and don'ts of customer feedback management

Customer feedback is a valuable tool that can guide your business towards improvement and long-lasting success.

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Image of phone on Google homescreen, hands down the most popular search engine for customer reviews

The psychology of Google reviews

As human beings, we're defined by our choices and decisions. These days, when information is at our fingertips, online reviews have revolutionised our decision-making process.

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A betterbunch branded illustration of a tradie posing in front of a man with a camera on a tripod.

The basics of online reputation management

In today's digital age, a strong online presence and reputation are essential for businesses to thrive. Your brand's image is shaped by how you are perceived online, making Online Reputation Managemen...

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Engaging your team is a great way to encourage a review generation culture in your business.

A guide to boosting your Google reviews

In today's digital age, your business's reputation goes far beyond good old word-of-mouth. These days, it's all about Google reviews. These digital thumbs-ups have transformed into a new form of onlin...

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Identifying the best times to send customer feedback is critical

How often should you ask for customer feedback?

We all know it’s important to ask for customer feedback, right? But did you know that the timing of your request is absolutely critical?

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An overhead image of a female searching for a trusted local business on her laptop.

Google Business Profile: Mastering brand consistency

In the internet age, where first impressions are formed at the click of a button, mastering brand consistency has become an essential art for businesses.

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A man searches Google Search to find a local business online while drinking a coffee

Effective strategies to unlock SEO success with Google reviews

These days, having a strong online presence is crucial for businesses of all shapes, sizes and specialities. Local SEO (Search Engine Optimisation) plays a vital role in helping your business get disc...

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Fresh and frequent Google Reviews help build authentic trust in your business

Building consumer trust and brand loyalty through Google reviews

These days, when information is just a click away, consumer trust plays a pivotal role in the success of any business. One of the most powerful tools at a business's disposal for building trust and br...

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Proactively identifying areas for improvement through feedback helps minimise customer issues

How to minimise service issues & strengthen customer relationships

Key steps to achieve a proactive customer service sweet spot In today's fast-paced business landscape, providing exceptional customer service goes beyond simply addressing concerns as they arise.

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