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Betterbunch blog
Better news & Insights
How to set up a Google Business Profile (without overthinking it)
If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...
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How Simpro Automation helped Bell Plumbing gather 260+ Google Reviews
Bell Plumbing has been a household name in Tauranga for over 80 years. This fourth-generation, family-owned business serves Tauranga, Mount Maunganui, and the wider Western Bay of Plenty, with a big f...
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How Western Lock Services grew from 80 to 700+ 5 star reviews
Western Lock Services has been the go-to locksmith for thousands of Aucklanders since 1997. With a friendly team, a local shopfront and a fleet of mobile vans covering the city, they've helped thousan...
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How Cowleys Hire gathers feedback from 50+ customers per month
Cowleys Hire is a third-generation, family-owned business and the longest-running hire company in New Zealand. With four busy locations and 35+ staff, they’re a trusted name throughout Northland.
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How Google Reviews impact your business reputation
Picture this: You're walking down a bustling street, stomach rumbling, trying to decide where to grab a bite for lunch. Amid the sea of options, your attention is drawn to a particular cafe. What make...
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How to create a competitive edge using customer feedback and reviews
In the ever-evolving world of business, staying ahead of the curve is essential.
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How to use Google reviews for market research and competitive analysis
In a tightening economy, businesses need to review their business plan, seek ways to understand their market better and focus on gaining a competitive edge. One simple resource for competitor analysis...
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Why local businesses must prioritise Google reviews
Google reviews, Facebook reviews, website testimonials, Yelp reviews... Yeah, it's pretty overwhelming! When you're busy, it can be tempting to put reviews in the too-hard basket, try to master all th...
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6 ways to encourage positive Google Reviews
Whether we like it or not, online reviews hold powerful sway over a business's reputation and success. Among the myriad platforms available, Google reviews are one of the most popular tools to showcas...
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The ROI of service recovery: turning setbacks into success
In the world of customer service, there's a powerful tool that often goes unnoticed yet holds incredible potential for businesses aiming to boost their bottom line.
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