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Betterbunch blog
Better news & Insights
How to set up a Google Business Profile (without overthinking it)
If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...
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Mastering the art of responding to customer reviews with ChatGPT
Customer reviews play a pivotal role in shaping the reputation and success of businesses. Whether lauding your products or expressing dissatisfaction with your services, each review represents an oppo...
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Teamwork makes the dream work: Motivating employees to ask for reviews
Positive reviews are essential for attracting new customers, but did you know that motivating your employees is key to collecting them? Here’s how to boost your review count through effective employee...
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How to guarantee reviews by creating an epic customer experience
As a business owner, you know that delivering customer satisfaction is key to success. But did you know that creating an unforgettable customer experience can be a total game-changer when it comes to ...
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How to charm customers into leaving you a positive review
Imagine this scenario: A potential customer searches for a product or service similar to what you offer. They come across your business listing, but it has few or no reviews. In contrast, they see you...
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Optimal timing for review requests for different industries
For business owners, customer reviews are an essential part of building a trustworthy and successful brand. However, the timing of your review request can significantly impact the likelihood of gettin...
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Mastering Google reviews: Effective strategies for negative feedback
These days, Google reviews are impossible to ignore. While they can be a company's biggest asset, if your business has any online presence at all, a bad review will unfortunately land on your virtual ...
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The impact of a Google Business Profile on local SEO
When you're looking for a local service or business, where's the first place you turn to? Well, it might've once been the Yellow Pages, but these days it's almost always Google. Since the internet fir...
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Apology techniques for better service recovery
In the world of customer service, perfection is an elusive goal. Even the best businesses can encounter slip-ups that leave customers feeling dissatisfied. However, these momentary missteps can become...
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Should I automate my customer reviews?
As we've all seen over the past few years, customer reviews have come to play a crucial role in shaping a business's reputation and influencing consumer decision-making. While positive reviews can bol...
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