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Google Business Profile

Dec 24, 2025

How to set up a Google Business Profile (without overthinking it)

If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...

All articles Google Business Profile Reviews

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Why regular updates to your Google Business Profile are important

In the ever-evolving digital marketing landscape, keeping pace with Google’s latest features can give your business a competitive advantage. A recent enhancement is the “Nearby Events and Deals” secti...

How to use the booking feature on your Google Business Profile

Since the launch of Reserve with Google, businesses have enjoyed the convenience of allowing customers to book their services directly through their Google listing.

Leveraging Google Business Messages to increase customer engagement

Important note: As of July 31, 2024, Google Business Messages is no longer available. Google Business Messages, a feature of Google Business Profile (GBP), allows you to add a click-to-message button,...

Mastering Google reviews: Effective strategies for negative feedback

These days, Google reviews are impossible to ignore. While they can be a company's biggest asset, if your business has any online presence at all, a bad review will unfortunately land on your virtual ...

The impact of a Google Business Profile on local SEO

When you're looking for a local service or business, where's the first place you turn to? Well, it might've once been the Yellow Pages, but these days it's almost always Google. Since the internet fir...

Saying sorry is always easier when accompanied by a picture of a cute pug.

Apology techniques for better service recovery

In the world of customer service, perfection is an elusive goal. Even the best businesses can encounter slip-ups that leave customers feeling dissatisfied. However, these momentary missteps can become...

Should I automate my customer reviews?

As we've all seen over the past few years, customer reviews have come to play a crucial role in shaping a business's reputation and influencing consumer decision-making. While positive reviews can bol...

5 reasons businesses love betterbunch

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