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Betterbunch blog
Better news & Insights
How to set up a Google Business Profile (without overthinking it)
If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...
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Mastering Google reviews: Effective strategies for negative feedback
These days, Google reviews are impossible to ignore. While they can be a company's biggest asset, if your business has any online presence at all, a bad review will unfortunately land on your virtual ...
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Why local businesses must prioritise Google reviews
Google reviews, Facebook reviews, website testimonials, Yelp reviews... Yeah, it's pretty overwhelming! When you're busy, it can be tempting to put reviews in the too-hard basket, try to master all th...
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The psychology of Google reviews
As human beings, we're defined by our choices and decisions. These days, when information is at our fingertips, online reviews have revolutionised our decision-making process.
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The basics of online reputation management
In today's digital age, a strong online presence and reputation are essential for businesses to thrive. Your brand's image is shaped by how you are perceived online, making Online Reputation Managemen...
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A practical guide to building a positive online reputation
These days, cultivating a positive reputation for your business isn't just about the work you do. It's about maximising every element of your service and ultimately amplifying it through digital chann...
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How often should you ask for customer feedback?
We all know it’s important to ask for customer feedback, right? But did you know that the timing of your request is absolutely critical?
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Effective strategies to unlock SEO success with Google reviews
These days, having a strong online presence is crucial for businesses of all shapes, sizes and specialities. Local SEO (Search Engine Optimisation) plays a vital role in helping your business get disc...
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Should I automate my customer reviews?
As we've all seen over the past few years, customer reviews have come to play a crucial role in shaping a business's reputation and influencing consumer decision-making. While positive reviews can bol...
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The cost-effective power of online reviews in a recession
During times of economic recession, it's natural for businesses to look for cost-effective ways to drive sales and attract new customers. One of the most powerful solutions is to focus on increasing o...
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