Betterbunch blog
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Google Business Profile
Dec 24, 2025
How to set up a Google Business Profile (without overthinking it)
If you want customers to find you on Google, this is the starting point. When someone searches something like “Plumber near me” or...
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How to Respond to a Bad Review Without Losing Your Cool (Or Your Next Customer)
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Apology techniques for better service recovery
In the world of customer service, perfection is an elusive goal. Even the best businesses can encounter slip-ups that leave customers feeling dissatisfied. However, these momentary missteps can become...
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How to minimise service issues & strengthen customer relationships
Key steps to achieve a proactive customer service sweet spot In today's fast-paced business landscape, providing exceptional customer service goes beyond simply addressing concerns as they arise.
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How to transform unhappy customers into your biggest fans
As a business owner, you know how much online reviews can impact your business.
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